Privacy policy

Data controller

Les Refuges du Hérisson (marque fictive de démonstration), 12 chemin des Épicéas, 39130 Clairvaux-les-Lacs, France (bonjour@refuges-du-herisson.example) is responsible for the data collected on this website.

Data collected and purposes

• Booking: name, email, phone, dates, number of guests and any message, to manage your stay (performance of the contract) and meet our accounting obligations.
• Contact form: name, email and message, to reply to you.
• Payment: made on the secure page of our payment provider; we never have access to your card number.

Recipients

Your data is neither sold nor transferred. It is accessible to Les Refuges du Hérisson (marque fictive de démonstration) and to its technical providers (payment, sending of confirmation emails, website hosting), solely for the purposes above.

Retention period

Booking data is kept for the duration of the stay and then archived for the legal period (10 years for accounting records). Contact messages are kept for no more than 3 years after our last exchange.

Cookies

This website uses no advertising trackers or third-party audience measurement tools. Only technical cookies are set: login to the administration area and, if you arrive through a partner's link, the attribution cookie detailed below.

Your rights

You have the right to access, rectify, erase, restrict, object to and port your data, which you can exercise by writing to bonjour@refuges-du-herisson.example. You may also lodge a complaint with the CNIL, the French data protection authority (www.cnil.fr).